With a dearth of retail workers, stores want to automate repetitive work, increase margins, and put their retail staff in front of customers to increase sales. The opportunity is to optimize stores, not only individually but across the country, by testing layouts in a few stores and applying the learnings to the entire fleet. Edge computing enables stores to become smarter because data can be processed in the store, and local managers can act. Connectivity and bandwidth bottlenecks also mean that limited data can be transferred to the Cloud for processing and insights.
Juniper Research estimates that purchases using such smart tech will reach $387B USD in 2025, up from just $2B USD in 2020.